Area Supervisor: Store Leadership & Operations

Ross Stores, Inc.; Albany (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Ross Stores, Inc. in Albany, GA is seeking an Area Supervisor to oversee a defined area of the store and assist in general operations when acting as Manager on Duty. Responsibilities include opening/closing, supervising Associates, ensuring clean, well-merchandised areas, and executing company processes.

The role emphasizes customer service, safety, and loss prevention, with supervision of front-end activities and staff scheduling to maintain efficient store performance.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store as needed.
• Supervise associates and maintain a friendly, easy to shop environment.
• Ensure proper merchandise presentation and clean work areas.
• Execute and supervise company processes as required.
• Maintain safety and security on the sales floor and in back areas.
• Lead front-end operations and ensure customer wait times are minimized.
• Support loss prevention and daily administrative duties as assigned by Store Manager.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Math/calculation

Evenings/weekends availability

Tools

POS systems

Job description

Ross Stores, Inc. in Albany, GA is seeking an Area Supervisor to oversee a defined area of the store and assist in general operations when acting as Manager on Duty. Responsibilities include opening/closing, supervising Associates, ensuring clean, well-merchandised areas, and executing company processes.

The role emphasizes customer service, safety, and loss prevention, with supervision of front-end activities and staff scheduling to maintain efficient store performance.