Area Supervisor – Retail Store Leader

Ross Stores; Fountain Valley (CA); On-site; USD 25,000 - 29,000; Full time

Job summary

Ross Stores is seeking an Area Supervisor to oversee a specific store area and support operations as the Manager on Duty. This role includes opening/closing, supervising Associates, and maintaining a friendly, easy-to-shop environment.

The position emphasizes safety, customer service, and adherence to company merchandising standards. Strong supervisory experience and POS familiarity are required, with flexibility for evenings and weekends.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates on Duty.
• Maintain a safe and secure shopping environment and ensure proper loss prevention.
• Deliver exceptional customer service and lead by example.
• Ensure merchandise presentation and store cleanliness meet company standards.
• Coordinate merchandising, back stock, and stockroom organization.
• Assist store manager with administrative duties and payroll tasks.

Skills

Verbal communication

English fluency

Customer service experience

Supervisory experience

POS familiarity

Mathematical calculations

Evenings and weekends availability

Tools

POS equipment

Job description

Ross Stores is seeking an Area Supervisor to oversee a specific store area and support operations as the Manager on Duty. This role includes opening/closing, supervising Associates, and maintaining a friendly, easy-to-shop environment.

The position emphasizes safety, customer service, and adherence to company merchandising standards. Strong supervisory experience and POS familiarity are required, with flexibility for evenings and weekends.