Area Supervisor - Retail Leadership & Operations

Ross Stores, Inc.; Evergreen Park (IL); On-site; USD 47,345,000 - 55,875,000; Full time

Benefits offered by this job

Associate Discount

401K

Employee Stock Purchase Program

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a defined store area and oversee operations as Manager on Duty. You will supervise Associates, manage opening/closing, and uphold a safe, customer-friendly store environment.

The role emphasizes merchandise presentation, stock control, and adherence to company processes to maximize sales and minimize losses. This position requires flexibility to work evenings and weekends and strong leadership.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintains a safe and secure shopping environment and enforces safety procedures.
• Supervises Associates, supports opening/closing tasks, and ensures store readiness.
• Ensures proper merchandise presentation and clean, organized spaces.
• Executes company operational processes and loss-prevention practices.
• Trains and coaches Associates on cash handling and front-end procedures; manages break schedules.

Skills

Excellent verbal communication

Fluency in English

Customer service experience

Supervisory experience

POS familiarity

Retail math

Evenings/weekends flexibility

Tools

Point-of-sale systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a defined store area and oversee operations as Manager on Duty. You will supervise Associates, manage opening/closing, and uphold a safe, customer-friendly store environment.

The role emphasizes merchandise presentation, stock control, and adherence to company processes to maximize sales and minimize losses. This position requires flexibility to work evenings and weekends and strong leadership.