Area Supervisor — Lead Store Ops & Guest Experience

Ross Stores, Inc.; Niles (IL); On-site; USD 23,000 - 28,000; Full time

Benefits offered by this job

Accident insurance

Critical illness insurance

Vision insurance

Auto insurance

Home insurance

Pet insurance

Associate discount

Identity protection

Associate purchase program

Benefit hub discount mall

Employee assistance program

Commuter benefits

401K

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a defined store area and supervise operations when the Manager on Duty is unavailable. The role emphasizes safe, clean, and well-merchandised stores with strong customer service.

The position requires supervisory experience, strong communication, and the ability to manage front-end processes, stockrooms, and daily merchandising tasks. Competitive benefits accompany responsibilities in a fast-paced retail environment.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates when on duty.
• Maintain a safe and secure shopping environment for customers and Associates.
• Ensure proper merchandise presentation and cleanliness; uphold store standards.
• Execute and supervise loss prevention and safety procedures.
• Train and coach Associates on cash handling and front-end procedures.
• Manage front-end operations and stockroom activities to support store goals.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS proficiency

Math skills

Evenings/weekends availability

Tools

POS equipment

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a defined store area and supervise operations when the Manager on Duty is unavailable. The role emphasizes safe, clean, and well-merchandised stores with strong customer service.

The position requires supervisory experience, strong communication, and the ability to manage front-end processes, stockrooms, and daily merchandising tasks. Competitive benefits accompany responsibilities in a fast-paced retail environment.