Area Supervisor - Lead Store Ops & Growth

Ross Stores, Inc.; San Mateo (CA); On-site; USD 28,000 - 33,000; Full time

Job summary

Ross Stores, Inc. seeks an Area Supervisor to lead a specific store area, supervise Associates, and manage daily store operations as Manager on Duty. You will open/close the store, maintain clean, well-merchandised spaces and follow company best practices.

The role emphasizes safety, customer service, and loss prevention while ensuring adherence to attendance and shift coverage requirements. Strong communication is essential.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to work evenings and weekends.

Responsibilities

• Maintain a safe shopping environment and report unsafe conditions.
• Provide courteous, professional customer service and lead by example.
• Ensure merchandise presentation and store cleanliness to company standards.
• Oversee front-end operations and expedite customer lines.
• Manage payroll, scheduling, and administrative duties as assigned.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

POS familiarity

Evenings/weekends availability

Math skills

Job description

Ross Stores, Inc. seeks an Area Supervisor to lead a specific store area, supervise Associates, and manage daily store operations as Manager on Duty. You will open/close the store, maintain clean, well-merchandised spaces and follow company best practices.

The role emphasizes safety, customer service, and loss prevention while ensuring adherence to attendance and shift coverage requirements. Strong communication is essential.