Area Supervisor: Lead Store Operations & Team

Ross Stores, Inc.; Auburn (CA); On-site; USD 38,000 - 45,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to oversee a specific store area and general operations as Manager on Duty. You will supervise Associates, ensure merchandise presentation, and maintain a safe, inviting shopping environment across shifts.

Key duties include enforcing company processes, training staff on registers and policies, and supporting loss prevention while delivering excellent customer service in a fast-paced retail setting.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store and supervise Associates.
• Maintain a friendly, easy to shop environment.
• Ensure proper merchandise presentation and stock cleanliness.
• Execute and supervise store operational processes.
• Train and coach Associates on cash registers and policies.
• Maintain safety and loss-prevention practices.

Skills

Verbal communication

English fluency

Customer service

Supervisory experience

Evenings/weekends availability

Mathematical aptitude

Tools

POS systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to oversee a specific store area and general operations as Manager on Duty. You will supervise Associates, ensure merchandise presentation, and maintain a safe, inviting shopping environment across shifts.

Key duties include enforcing company processes, training staff on registers and policies, and supporting loss prevention while delivering excellent customer service in a fast-paced retail setting.