Area Store Leader: Drive Operations & Service

Ross Stores, Inc.; Oxford (AL); On-site; USD 42,000 - 62,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to oversee a designated store area and participate in store leadership. You will open and close the store, supervise associates, and ensure a friendly, easy-to-shop environment.

Responsibilities include maintaining merchandise presentation, enforcing company procedures, managing front-end operations, and supporting loss prevention while delivering excellent customer service and coaching the team to meet brand standards.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Open and close the store as needed, supervising associates.
• Maintain safe, clean, and merchandised store environment.
• Enforce company policies and operational procedures.
• Lead front-end operations and customer service excellence.
• Assist Store Manager with payroll and scheduling.
• Train and develop store staff.

Skills

Excellent verbal communication skills

Fluency in English

Customer service

Supervisory experience

POS familiarity

Cash handling & math

Tools

POS systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to oversee a designated store area and participate in store leadership. You will open and close the store, supervise associates, and ensure a friendly, easy-to-shop environment.

Responsibilities include maintaining merchandise presentation, enforcing company procedures, managing front-end operations, and supporting loss prevention while delivering excellent customer service and coaching the team to meet brand standards.