Area Store Operations Leader

Ross Stores, Inc.; Hoover (AL); On-site; USD 52,000 - 75,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to oversee a specific store area and supervise operations when on duty. You will open and close the store, lead Associates, and maintain a welcoming, well-organized shopping environment.

The role emphasizes merchandising, safety, loss prevention, and adherence to company processes. You will partner with Store Leadership to drive results and deliver excellent customer service.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations used in retail.
• Availability to work evenings and weekends.

Responsibilities

• Assist in opening and closing the store as needed by leadership.
• Supervise Associates and maintain a friendly, easy-to-shop environment.
• Ensure merchandise presentation and store cleanliness to standard.
• Support loss prevention and safeguard cash and merchandise.
• Oversee front end operations to manage lines, speed, and accuracy.
• Coordinate inventory tasks and back stock organization.
• Ensure safety compliance and report hazards.

Skills

Excellent verbal communication

Fluent English

Customer service experience

Supervisory experience

POS familiarity

Evenings/weekends availability

Tools

POS Systems

Job description

Ross Stores, Inc. is seeking an Area Supervisor to oversee a specific store area and supervise operations when on duty. You will open and close the store, lead Associates, and maintain a welcoming, well-organized shopping environment.

The role emphasizes merchandising, safety, loss prevention, and adherence to company processes. You will partner with Store Leadership to drive results and deliver excellent customer service.