Area Retail Supervisor - Lead Merch & Service

Ocean State Job Lot of NH2012 LLC; Waterbury (CT); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Referral Bonus

Tuition Reimbursement

Profit Sharing Bonus

401K

Discounts at Partner Companies

Job summary

Ocean State Job Lot of NH2012 LLC in Waterbury, CT, is seeking a Store Area Supervisor to oversee daily operations and merchandising for assigned areas with a focus on outstanding customer experiences. This role reports to a Team Leader and serves as a development path toward future OSJL leadership positions.

You will help create schedules, support training, manage signage and pricing, and ensure safety while fostering growth across the team and store operations.

Qualifications

• 1+ years of professional experience in retail environments.
• Prior customer service experience and some training experience preferred.
• Availability to work nights and weekends.

Responsibilities

• Champion exceptional customer service, fostering a welcoming environment.
• Bridge between customers and corporate support for effective resolutions.
• Promote company initiatives, donations, and loyalty programs.
• Create effective work schedules for the assigned area.
• Provide guidance and support to the team to ensure task completion.
• Assist with training for store associates and leadership development.

Skills

Customer Service

Communication

Tools

Google Workspace

Qlik

Job description

Ocean State Job Lot of NH2012 LLC in Waterbury, CT, is seeking a Store Area Supervisor to oversee daily operations and merchandising for assigned areas with a focus on outstanding customer experiences. This role reports to a Team Leader and serves as a development path toward future OSJL leadership positions.

You will help create schedules, support training, manage signage and pricing, and ensure safety while fostering growth across the team and store operations.