Retail Area Supervisor - Lead Merch & Customer Experience

Ocean State Job Lot; Derry (NH); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

30% Associate Discount

Wellbeing Time & Care.com Access

Paid Time Off

Health & Wellness

FSA

Short-Term Disability

Accolade Care

Job summary

Ocean State Job Lot is seeking a Store Area Supervisor in Derry, NH. The role focuses on overseeing daily operations and merchandising, ensuring excellent customer experiences under the guidance of a Team Leader.

Ideal candidates bring 1+ year retail experience, strong customer service, and ability to train and lead staff. Availability nights/weekends and proficiency with Google Workspace and Qlik are preferred. OSJL offers competitive benefits and growth opportunities.

Qualifications

• Minimum 1 year of professional retail experience.
• Preference for experience in customer service, training, and merchandise ordering.
• Proficient with Google apps and Qlik.
• Availability to work nights and weekends.
• Must be 18 years of age or older.

Responsibilities

• Deliver exceptional customer service and foster an inclusive environment.
• Bridge gap between customers and corporate service teams.
• Promote company initiatives and loyalty programs.
• Create effective work schedules for the assigned area.
• Provide guidance and support to the team to ensure tasks are completed.

Skills

Customer service

Team collaboration

Merchandising

Google Workspace

Qlik

Cash handling

Tools

Qlik

Google Workspace

Job description

Ocean State Job Lot is seeking a Store Area Supervisor in Derry, NH. The role focuses on overseeing daily operations and merchandising, ensuring excellent customer experiences under the guidance of a Team Leader.

Ideal candidates bring 1+ year retail experience, strong customer service, and ability to train and lead staff. Availability nights/weekends and proficiency with Google Workspace and Qlik are preferred. OSJL offers competitive benefits and growth opportunities.