Area Operations Leader

Ross Stores; Martinsburg (WV); On-site; USD 42,000 - 62,000; Full time

Job summary

Ross Stores in Martinsburg, WV is seeking an Area Supervisor to lead a defined store area and assist Store Leadership with daily operations. You will open/close the store, supervise Associates, maintain a welcoming, well-merchandised environment, and ensure adherence to company processes.

The ideal candidate has prior supervisory or customer service experience, strong English communication skills, and a keen focus on safety and loss prevention while delivering great guest experiences.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior customer service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.

Responsibilities

• Open and close the store and supervise Associates.
• Maintain a safe, secure, and clean shopping environment.
• Ensure proper merchandise presentation and stockroom organization.
• Train and coach Associates on store procedures and front-end operations.
• Support loss prevention and customer service initiatives.

Skills

Verbal communication

English fluency

Supervisory experience

Customer service

Tools

POS systems

Job description

Ross Stores in Martinsburg, WV is seeking an Area Supervisor to lead a defined store area and assist Store Leadership with daily operations. You will open/close the store, supervise Associates, maintain a welcoming, well-merchandised environment, and ensure adherence to company processes.

The ideal candidate has prior supervisory or customer service experience, strong English communication skills, and a keen focus on safety and loss prevention while delivering great guest experiences.