Area Operations Lead

Ross Stores, Inc.; Altoona (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and support overall store operations as the Manager on Duty. You will open/close the store, supervise Associates, and maintain a friendly, easy-to-shop environment while ensuring proper merchandise presentation.

This role emphasizes customer service, adherence to company processes, and strong loss-prevention awareness in a fast-paced retail setting.

Qualifications

• Excellent verbal communication skills.
• Fluency in English.
• Prior Customer Service and supervisory experience preferred.
• Familiarity with point-of-sale equipment and applications.
• Ability to perform basic mathematical calculations commonly used in retail environments.
• Ability to work evenings and weekends.

Responsibilities

• Maintains safe and secure environments on the sales floor.
• Supervises Associates and ensures merchandising standards are met.
• Opens and closes the Store; manages operations when on Duty.
• Protects assets and supports loss prevention initiatives.
• Ensures customer service standards are followed and brand is represented.

Skills

Customer service

Supervisory experience

Communication skills

Team leadership

Tools

POS equipment

PDTs

Job description

Ross Stores, Inc. is seeking an Area Supervisor to lead a specific store area and support overall store operations as the Manager on Duty. You will open/close the store, supervise Associates, and maintain a friendly, easy-to-shop environment while ensuring proper merchandise presentation.

This role emphasizes customer service, adherence to company processes, and strong loss-prevention awareness in a fast-paced retail setting.