Area Manager, Operations — Lead Teams & On-Time Delivery

Amazon Inc.; Charlotte (NC); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Paid time off

RSUs (restricted stock units)

Parental leave

Job summary

Amazon.com Services LLC in Charlotte, NC seeks an Area Manager responsible for leading a team of hourly staff and upholding safety, quality, and delivery commitments. You will engage the team during shifts to drive performance and customer satisfaction across First/Last mile workflows.

Key qualifications include 2+ years in people management, a Bachelor’s degree or equivalent, and flexibility to work weekends, nights, and holidays.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon experience.
• Ability to work a flexible schedule including weekends, nights, and holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet objectives.
• Stand/walk for up to 12 hours and lift up to 49 pounds when needed.

Skills

Employee management

Performance management

Team leadership

Safety compliance

Education

Bachelor's degree

Tools

Lean process

Kaizen

Six Sigma

Job description

Amazon.com Services LLC in Charlotte, NC seeks an Area Manager responsible for leading a team of hourly staff and upholding safety, quality, and delivery commitments. You will engage the team during shifts to drive performance and customer satisfaction across First/Last mile workflows.

Key qualifications include 2+ years in people management, a Bachelor’s degree or equivalent, and flexibility to work weekends, nights, and holidays.