Area Operations Manager: Lead High-Impact Delivery Teams

Amazon Inc.; Arlington Heights (IL); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Amazon.com Services LLC is seeking an Area Manager to lead a shift-based hourly team, focusing on safety, quality, attendance, and performance. You will ensure on-time customer deliveries and collaborate with Safety, Engineering, Loss Prevention, and HR to meet objectives.

The role requires 2+ years in people management, aBachelor's degree or equivalent, and the ability to work varied shifts including weekends and nights. A valid US driver’s license is required.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.
• Do you currently hold a valid and active USA state drivers license?

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, HR to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in environments with variable temperatures and noise; some sites outside.

Skills

People management

Flexible scheduling

Leadership

Performance metrics

Education

Bachelor's degree or equivalent

Job description

Amazon.com Services LLC is seeking an Area Manager to lead a shift-based hourly team, focusing on safety, quality, attendance, and performance. You will ensure on-time customer deliveries and collaborate with Safety, Engineering, Loss Prevention, and HR to meet objectives.

The role requires 2+ years in people management, aBachelor's degree or equivalent, and the ability to work varied shifts including weekends and nights. A valid US driver’s license is required.