Area Operations Lead – Team, Safety & Delivery

Amazon Inc.; Chester (VA); On-site; USD 70,000 - 91,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Parental leave

Job summary

Amazon.com Services LLC in Virginia, USA, is seeking an Area Manager to lead a team of hourly staff and drive safety, quality, attendance, and performance targets. You will coordinate with cross-functional teams to meet delivery promises and customer expectations across first, middle, and last mile operations.

The role requires managing a large workforce, guiding initiatives to improve processes, and ensuring smooth site operations in a fast-paced fulfillment network.

Qualifications

• 2+ years of employee and performance management experience.
• Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience.
• Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays.

Responsibilities

• Support, mentor, and motivate your hourly workforce.
• Manage safety, quality, productivity, and customer delivery promises.
• Collaborate with Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives.
• Lift up to 49 pounds and frequently push, pull, squat, bend, and reach.
• Stand/walk for up to 12 hours during shifts.
• Work in an environment where the noise level varies and can be loud.
• Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments).
• Continuously climb and descend stairs (applies to sites with stairs).

Skills

Employee performance management

Lean techniques

Customer service

Communication

Education

Bachelor's degree or equivalent

2+ years Amazon experience

Job description

Amazon.com Services LLC in Virginia, USA, is seeking an Area Manager to lead a team of hourly staff and drive safety, quality, attendance, and performance targets. You will coordinate with cross-functional teams to meet delivery promises and customer expectations across first, middle, and last mile operations.

The role requires managing a large workforce, guiding initiatives to improve processes, and ensuring smooth site operations in a fast-paced fulfillment network.