Area Installation Project Lead

Home Depot; Lakeland (FL); On-site; USD 60,000 - 75,000; Full time

Job summary

The Home Depot is seeking an Area Installation Specialist to support the customer experience throughout the install life cycle. You will oversee job processes, perform inspections, and validate scope changes while coordinating with service providers to prevent delays and ensure a smooth install experience.

Ideal candidates have a bachelor's degree and at least 5 years of related experience, with strong communication, time management, and problem-solving skills to deliver results in a fast-paced

Qualifications

• Bachelor's degree or equivalent required.
• Minimum 5 years of work experience.
• Preferred: construction/home improvement industry experience.

Responsibilities

• Manage customer experience across the install life-cycle, initiating and following up with customers and handling changes as needed.
• Oversee job processes from area assignment, including inspections, scope changes, and documentation to ensure quality and schedule adherence.
• Coordinate with service providers, resolve issues, and use reporting systems to ensure timely closure and accuracy of the install lifecycle.

Skills

Customer experience

Communication

Time management

Problem solving

Collaboration

Negotiation

Business acumen

Leadership

Education

Bachelor's degree

Job description

The Home Depot is seeking an Area Installation Specialist to support the customer experience throughout the install life cycle. You will oversee job processes, perform inspections, and validate scope changes while coordinating with service providers to prevent delays and ensure a smooth install experience.

Ideal candidates have a bachelor's degree and at least 5 years of related experience, with strong communication, time management, and problem-solving skills to deliver results in a fast-paced