Area Installation Pro: Lead Projects & Experience

Remote Jobs; Boise (ID); On-site; USD 33,000 - 41,000; Full time

Job summary

The Home Depot in Boise seeks an Area Installation Specialist (AIS) to support the customer experience throughout the install life cycle, including technical measures and Job Site Inspections to ensure THD standards.

The AIS coordinates with service providers, resolves issues, and ensures timely closure of all open items to meet customer expectations with strong communication and problem-solving skills.

Qualifications

• Minimum education is a bachelor's degree in a related field.
• At least 5 years of work experience in home improvement or construction.
• Ability to conduct site inspections and assess conditions.

Responsibilities

• Initiates and maintains regular communication with customers across the install life-cycle.
• Manages jobs from area and product category, documents scope changes and ensures timely closure.
• Assists in resolving customer inquiries and drive efficient lifecycle timelines.

Skills

Customer focus

Time management

Communication

Problem solving

Team collaboration

Education

Bachelor's degree

Job description

The Home Depot in Boise seeks an Area Installation Specialist (AIS) to support the customer experience throughout the install life cycle, including technical measures and Job Site Inspections to ensure THD standards.

The AIS coordinates with service providers, resolves issues, and ensures timely closure of all open items to meet customer expectations with strong communication and problem-solving skills.