Area Installation Lead: Smooth Deploys & Customer Delight

The Home Depot; Shrewsbury (MA); Sur place; USD 39 000 - 52 000; Plein temps

Résumé du poste

The Home Depot is seeking an Area Installation Specialist to support the customer experience throughout the install life cycle. The role involves conducting Job Site Inspections, reviewing conditions, and ensuring work aligns with THD standards.

Responsibilities include maintaining regular customer communication, managing job processes across areas and product categories, and assisting with service resolutions to keep installations on time and within approved scopes.

Qualifications

• Must be eighteen years of age or older.
• Must be legally permitted to work in the United States.
• Must pass pre-employment test if applicable

Responsabilités

• Maintains regular customer communication across the install life-cycle and resolves inquiries and changes.
• Manages job processes from area and product category, reviews pre-existing conditions, and conducts inspections.
• Supports operations by resolving services, driving timely scope changes, and using reports to ensure accuracy of install processes.

Connaissances

Action Oriented

Business Insights

Collaborates

Communicates Effectively

Customer Focus

Time Management

Negotiating

Business Acumen

Problem Solving

Collaborative Leadership

Formation

Bachelor's degree

Description du poste

The Home Depot is seeking an Area Installation Specialist to support the customer experience throughout the install life cycle. The role involves conducting Job Site Inspections, reviewing conditions, and ensuring work aligns with THD standards.

Responsibilities include maintaining regular customer communication, managing job processes across areas and product categories, and assisting with service resolutions to keep installations on time and within approved scopes.