Area Director Family Services Divsion

Project Hospitality; New York (NY); On-site; USD 100,000 - 110,000; Full time

Job summary

Project Hospitality is seeking a Full Time Program Director to oversee The Richmond and related facilities in Staten Island, NY. The role requires a Masters degree and LCSW/LMSW with administrative experience, with a focus on trauma-informed, housing-first service delivery.

You will collaborate across policy, planning, finance, and development to ensure compliant operations and effective program outcomes, including budget management and capacity expansion.

Qualifications

• Masters degree required.
• LCSW/LMSW with admin experience preferred, especially with our population or similar social services experience.
• Ability to set workload priorities and balance multiple projects.
• Excellent oral and written communication, with sensitivity to complex regulations.

Responsibilities

• Oversee daily operations of Hospitality House, FSH, Emergency Family Shelter, and The Richmond adult family shelter, ensuring compliance with contracts, laws, and policies.
• Collaborate with the Director of Policy & Compliance to develop trauma-informed, low-barrier, housing-first service delivery policies and procedures.
• Collaborate with the Director of Planning & Evaluation to monitor program outcomes and lead quality improvement initiatives.
• Collaborate with finance to develop and manage program budgets and ensure regulatory fiscal compliance and efficient use of resources.
• Collaborate with development and finance to expand program capacity and secure funding via government and private proposals.
• Provide on-call support to division Program Directors.
• Budget oversight: Approximately $7 million.

Education

Master7s degree in a related field

Job description

Job Details

Job Location: The Richmond - Staten Island, NY 10302

Position Type: Full Time

Education Level: Master's Degree

Salary Range: $100,000.00 - $110,000.00

Job Shift: Variable

Responsibilities

• Oversee the daily operations of Hospitality House, Family Supported Housing (FSH), Emergency Family Shelter, and “The Richmond” adult family shelter, ensuring compliance with all contractual, legal, and organizational requirements.
• Collaborate with the Director of Policy & Compliance to develop and implement policies and procedures that ensure trauma-informed, low-barrier, and housing-first service delivery.
• Collaborate with the Director of Planning & Evaluation to monitor program outcomes, evaluate effectiveness, identify gaps, and lead continuous quality improvement initiatives to ensure optimal performance.
• Collaborate with finance to develop and manage program budgets, ensuring compliance with regulatory fiscal requirements and efficient use of resources.
• Collaborate with development and finance to expand program capacity and funding by writing government and private proposals.
• Provide on‑call support to the division Program Directors.
• Budget: Approximately 7 million dollars.

Qualifications

• Master's degree in a related field.
• LCSW/LMSW with previous administrative experience, preferably working with our population or comparable experience in the field of social services.
• Ability to establish workload priorities and balance diverse projects.
• Exceptional communication skills, both oral and written, when interacting with individuals and groups regarding complex and sensitive issues or regulations.
• Physical ability to perform the essential job functions.
• Experience writing government and private proposals or working with development and finance, as related to expanding program capacity.
• Ability to perform any duties required to meet the needs of the program and the clients served.
• Professional flexibility to respond to changes in job duties as the needs arise.

Legal Disclaimer: The agency reserves the right to review and change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.