Shift Supervisor

Project Hospitality; New York (NY); On-site; USD 48,000 - 50,000; Full time

Job summary

Project Hospitality in Staten Island, NY is seeking a full-time Shelter Shift Supervisor to oversee a family shelter program at The Richmond. The role emphasizes safety, access control, and coordination with case management to meet residents’ needs.

The ideal candidate has a Bachelor's degree and strong communication skills, with experience in services for the homeless or related fields. A food handlers license is preferred, and the position requires day shift availability and the ability to

Qualifications

• Strong communication skills both oral and written.
• Ability to establish workload priorities and balance diverse caseloads.
• Experience with homeless populations or related fields is a plus.

Responsibilities

• Monitors, screens, and oversees all families assigned to the shelter.
• Responsible for access control, safety and security of all families assigned to the shelter.
• Works closely with the case management staff to meet the needs of the families.
• Assists families in developing their ADL skills, housekeeping as needed.
• Oversight and completion of unit inspections and documentation
• Monitor and Supervise food service in the kitchen for the families.
• Ensure removal of trash from the kitchen and documenting food discarded
• Monitor families for adherence to program and hotel rules.
• Complete wellness checks and responds to family health and mental health needs as needed.
• Complete incident reports in AWARDS and DHS CARES system
• Works collaboratively with and supervises the Resident Aides
• Any other duties assigned by the Shelter Director

Education

Bachelor's Degree

High School Diploma

Job description

Job Details

• Job Location: The Richmond - Staten Island, NY 10302
• Position Type: Full Time
• Education Level: Bachelor's Degree
• Salary Range: $48,000.00 - $50,000.00 Salary/year
• Job Shift: Day

Responsibilities

• Monitors, screens, and oversees all families assigned to the shelter.
• Responsible for access control, safety and security of all families assigned to the shelter.
• Works closely with the case management staff to meet the needs of the families.
• Assists families in developing their ADL skills, housekeeping as needed.
• Oversight and completion of unit inspections and documentation
• Monitor and Supervise food service in the kitchen for the families.
• Ensure removal of trash from the kitchen and documenting food discarded
• Monitor families for adherence to program and hotel rules.
• Complete wellness checks and responds to family health and mental health needs as needed.
• Complete incident reports in AWARDS and DHS CARES system
• Works collaboratively with and supervises the Resident Aides
• Any other duties assigned by the Shelter Director

Qualifications

Position requires a High School Diploma but a bachelor's degree in related fields preferred. Position also requires a food handlers license. Previous experience with the homeless population and/or comparable experience in a relative field a plus. Needs ability to establish workload priorities and balance diverse caseload. Must have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues or regulations. Physical ability to perform the essential job functions are needed. In addition, the Shift Supervisor, shall perform any duties as required to meet the new needs of the program and the clients we serve. The agency reserves the right to review and change job duties and responsibilities as the need arises.