Assistant Program Director - Overnight - Outreach

Project Hospitality; New York (NY); On-site; USD 59,670 - 72,930; Full time

Job summary

Project Hospitality is seeking an Assistant Program Director to oversee the Outreach and Housing Placement case management team. The role includes supervising staff, engaging with homeless individuals for assessments, and ensuring compliance with service standards.

The ideal candidate will have a Master’s degree, experience in relevant services, and exceptional communication skills. The position offers full-time hours with an evening shift from Monday to Friday.

Qualifications

• Master’s degree required; LMSW or LCSW preferred.
• Experience in homeless services, street outreach, or mental health treatment required.
• Minimum of 2 years’ administrative or supervisory experience in relevant areas.

Responsibilities

• Supervise Outreach case management staff.
• Engage homeless individuals and provide necessary services.
• Ensure compliance with incident reporting procedures.
• Monitor overall charting quality and service plans.

Skills

Oral and written communication skills

Ability to work with individuals and groups

Statistical skills for quality assurance

Professionalism and ethical standards

Education

Master’s degree

LMSW or LCSW preferred

Job description

Job Details

Job Location: Outreach Housing Placement - Staten Island, NY 10301

Position Type: Full Time

Salary Range: $66,300.00 - $66,300.00 Salary/year

Job Shift: Evening

Work Schedule: Monday through Friday 11pm to 7am

SUMMARY

Responsible for the direct oversight and daily activities of the Outreach and Housing Placement case management team. Monitor the quality and timeliness of documentation by the Outreach staff, ensuring it follows documentation standards established by agency and funding source.

RESPONSIBILITIES

• Supervise the work of and conduct clinical supervision with all Outreach case management staff
• Engage homeless individuals, conduct street assessments and provide appropriate services to the clients as needed
• Responsible for the achievement of level of services appropriate to the Outreach contract in conjunction with Program Director
• Responsible for the compliance, tracking and trending of incident reporting procedures
• Responsible for overall charting quality, with emphasis on the timely implementation of individualized service plans and their follow-up
• Serve as liaison to the treatment, and agency communities as well as the community at large as directed by the Program Director
• Responsible for ongoing training and professional development of case managers
• Monitor and track weekly placement report and review and sign off on progress notes
• Maintain program caseload data and assign clients to case managers
• Assist with DHS Monthly report and Agency dashboard
• Assist with all Housing Packets HRA2010E, LINC, MRT, VASH and general population
• Audit active /closed charts and assist with ensuring updates and corrections are made
• Compare Master stabilization list with the CARES stabilization bed list
• Manage canvassing schedule and 311 calls

QUALIFICATIONS

• Master’s degree required; LMSW or LCSW preferred
• Experience in the fields of homeless services, street outreach, substance abuse and/or mental health treatment required
• Minimum of 2 years’ administrative and/or supervisory experience in one of the above areas
• Must have a clean and valid driver’s license
• Exceptional oral and written communication skills a must
• High degree of skill in working with individuals and groups over a broad range of topics and issues, many of which require extreme sensitivity and insight
• Computer knowledge and statistical skills required to organize quality assurance and performance improvement data and the ability to respond to various external regulatory agencies as well as the internal needs of the agency
• Ability to conduct themself with the utmost professionalism and always uphold the highest moral and ethical standards
• Physical ability to perform the essential job functions is needed

In addition, the Assistant program Director shall perform any duties as required to meet the needs of the agency and the clients we serve.