Shelter/Program Director

Project Hospitality; New York (NY); On-site; USD 90,000 - 95,000; Full time

Job summary

Project Hospitality in Staten Island, NY is seeking a Shelter/Program Director for The Richmond program. This full-time role requires a Master’s degree in Social Work (or related) and at least four years in homeless services or related fields, with two years in supervision.

The position carries a salary of $90,000–$95,000 per year and involves leadership, program oversight, and community relations within the agency, operating at The Richmond facility in Staten Island.

Qualifications

• Master's degree in Social Work (or related) required.
• Minimum of four years’ experience in homeless services, substance abuse, and/or mental health treatment.
• Minimum of two years of administrative and/or supervisory experience.
• Strong oral and written communication skills.
• Strong computer and fiscal skills to respond to external regulators and internal needs.
• Professional conduct and ethical standards.
• Physical ability to perform essential job functions.
• Perform duties to meet program and client needs.

Responsibilities

• Lead and facilitate operations; maintain effective communication with staff; provide clinical consultation as needed.
• Manage human resources: staffing, orientation, evaluations, credentialing, staff development.
• Monitor budget preparation and expenses; authorize requisitions under $1000.
• Represent the program in marketing and community relations.
• Participate in quality improvement, program evaluation, and reporting.
• Ensure compliance with OTDA regulations; attend meetings with DHS.
• Oversee facility maintenance and equipment inventories.
• Supervise staff meetings and ensure timely reporting.

Skills

Communication skills

Administrative supervision

Budget/fiscal knowledge

Regulatory/compliance knowledge

Education

Master's degree in Social Work (or related)

Job description

Job Details
Job Location: The Richmond - Staten Island, NY 10302
Position Type: Full Time
Education Level: Master's Degree
Salary Range: $90,000.00 - $95,000.00 Salary/year
Job Shift: Variable

RESPONSIBILITIES

• Functions as a leader and facilitator within the area of responsibility and establishes and maintains effective lines of communication with all staff. Provides clinical consultation and crisis intervention as required.
• Responsible for human resource management. Staffing issues will be dealt with in an effective and efficient manner which fully complies with agency policy. Recruitment will be done in an expeditious manner including orientation to new staff as applicable. Evaluations, competency reviews and credentialing will be completed in a timely manner. Staff development and training activities will be carried out according to an established plan. All paperwork will be completed in a timely and accurate manner and forwarded to the appropriate personnel.
• Demonstrate knowledge of the needs of “The Richmond” during budget preparation and then comply with the program budget as approved. Continuously monitor all expenses and revenues appropriately. Authorize check requisitions under $1000.
• The Shelter / Program Director will serve in a marketing, professional and community relations capacity, as directed by the Area Director, Family Services to ensure that the program is well known and respected in the communities it serves.
• Participates in program development and the implementation, monitoring and evaluation of ongoing, established plan for quality improvement which fully integrates initiatives into the daily program operation.
• Responsible that all reports are accurately completed and submitted in a timely manner in conjunction with the Office Manager. Understand and utilize the information about the program from various oversight, compliance and regulatory sources and integrate that information into the daily program operation. Responsible for attending meetings with DHS and other agencies as directed.
• Responsible to comply with all OTDA “900 Series” regulations and to monitor legal and contractual obligations.
• Responsible for ongoing supervision of staff. Clinical and administrative staff meetings are to be held as per agency policy and minutes kept which reflect discussions and decisions reached.
• Responsible for facility management, ensuring that the program area is clean, maintained in good repair and conducive to achievement of client goals. Responsible for the appropriate maintenance of all equipment inventories.
• Responsible for the compliance with goals and objectives of the program as specified internally by the agency and as specified externally by the funding sources. To oversee census issue with DHS so the shelter operates at or near full capacity.
• Participate in both internal and external professional activities which further the goals of the program and the field of family homeless services.
• 24/7 on‑call support to program staff as needed.

QUALIFICATIONS

• Masters degree in Social Work (or related) required.
• Minimum of four years’ experience in the fields of homeless services, substance abuse and/or mental health treatment.
• Minimum of two years of administrative and/or supervisory experience in the above areas.
• Exceptional oral and written communication skills and possess the highest degree of skills in working with individuals and groups.
• Computer knowledge and fiscal skills to the degree that the s/he can respond to various external regulatory agencies and respond to the internal needs of the agency.
• Must conduct himself/herself with the utmost professionalism and uphold the highest moral and ethical standards at all times.
• Physical ability to perform the essential job functions is necessary.
• Perform any duties as required to meet the needs of the program and the clients we serve.
• Agency reserves the right to review and change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.