Arcade Operations Lead: Guest Experience & Sales

Stars and Strikes Family Entertainment Centers; Myrtle Beach (SC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Profit-Sharing

Free bowling, laser tag & gameplay

Job summary

Stars and Strikes Family Entertainment Center in Myrtle Beach is seeking an Arcade Manager to oversee the high-volume games room and drive guest experiences, sales results, and smooth operations.

We value energy, a strong work ethic, and guest-service excellence; you will analyze payouts, run a retail-style prize center, and train and supervise hourly staff while ensuring exceptional guest experiences.

Qualifications

• 1–2 years of management experience.
• Strong guest-service skills and professional demeanor.
• Ability to analyze reports and drive sales.
• Proficiency with Excel or similar tools.

Responsibilities

• Oversee the arcade and games room operations.
• Meet and exceed arcade sales goals.
• Run a retail-style prize center and manage payouts.
• Hire, train & supervise hourly staff and ensure guest satisfaction.

Skills

Management experience

Guest service

Sales awareness

Communication

Tools

Meriq

Tripleseat

Vector

Micros

Embed

Job description

Stars and Strikes Family Entertainment Center in Myrtle Beach is seeking an Arcade Manager to oversee the high-volume games room and drive guest experiences, sales results, and smooth operations.

We value energy, a strong work ethic, and guest-service excellence; you will analyze payouts, run a retail-style prize center, and train and supervise hourly staff while ensuring exceptional guest experiences.