Arcade Operations Leader: Guest Experience & Sales

Stars and Strikes Family Entertainment Centers; Stone Mountain (GA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health & 401k benefits

Bonuses

Paid-time off

Profit sharing

Free bowling, laser tag, and gameplay

Job summary

Stars and Strikes Family Entertainment Center in Georgia is seeking an Arcade Manager to oversee our state-of-the-art games room, including arcade games, virtual reality, laser tag, and bumper cars. This role drives sales targets, runs a retail-style prize center, analyzes payouts, and trains hourly staff to deliver exceptional guest experiences.

The ideal candidate is energetic, professional, and capable of leading a team in a fast-paced, high-volume entertainment center.

Qualifications

• 1–2 years of management experience.
• Experience in retail or sales is a plus.
• Friendly and professional demeanor.
• Ability to analyze reports and proficiency with Excel.
• Meriq, Tripleseat, Vector, Micros, and Embed software knowledge is a plus.

Responsibilities

• Ensure an excellent guest experience
• Meet and exceed arcade sales goals
• Manage retail-style prize store
• Hire, train, and manage hourly staff
• Complete arcade audit
• Analyze game payouts
• High-end reconciliation
• Merchandize prize store
• Order arcade inventory
• Organize storage room
• Price new items
• Test drive equipment
• Arcade reporting

Skills

Management

Excel

Guest service

Tools

Meriq

Tripleseat

Vector

Micros

Embed software

Job description

Stars and Strikes Family Entertainment Center in Georgia is seeking an Arcade Manager to oversee our state-of-the-art games room, including arcade games, virtual reality, laser tag, and bumper cars. This role drives sales targets, runs a retail-style prize center, analyzes payouts, and trains hourly staff to deliver exceptional guest experiences.

The ideal candidate is energetic, professional, and capable of leading a team in a fast-paced, high-volume entertainment center.