Arcade Supervisor | Drive Sales & Guest Experience

Stars and Strikes Family Entertainment Centers; Irmo (SC); On-site; USD 2,066,000 - 2,755,000; Full time

Benefits offered by this job

Health & 401k Benefits

Paid-time off

Free bowling, laser tag & gameplay!

Company-wide contests

Job summary

Stars and Strikes Family Entertainment Center is seeking an Arcade Supervisor to help manage our high-volume game rooms, including arcade games, virtual reality, laser tag, and claw town. You will work with the Arcade Manager to meet sales goals and ensure a great guest experience.

The ideal candidate has 1-2 years of supervisor experience, a friendly professional demeanor, strong Excel skills, and the ability to analyze reports.

Qualifications

• 1–2 years of supervisor experience.
• Experience in retail or sales is a plus.
• Friendly and professional demeanor required.
• Able to analyze reports and proficient with Excel.
• Knowledge of Meriq, Tripleseat, Vector, Micros or Embed is a plus.

Responsibilities

• Create an exciting atmosphere to ensure guest enjoyment.
• Achieve arcade and attraction sales goals.
• Maintain redemption store inventory and displays.
• Prepare and manage team member schedules and duties.
• Assist in recruiting and training staff on POS and standards.
• Oversee training on service protocols and operations.

Skills

Supervision experience

Retail or sales experience

Guest service

Excel proficiency

Report analysis

Tools

MerqiQ

Tripleseat

Vector

Micros

Embed

Job description

Stars and Strikes Family Entertainment Center is seeking an Arcade Supervisor to help manage our high-volume game rooms, including arcade games, virtual reality, laser tag, and claw town. You will work with the Arcade Manager to meet sales goals and ensure a great guest experience.

The ideal candidate has 1-2 years of supervisor experience, a friendly professional demeanor, strong Excel skills, and the ability to analyze reports.