Arcade Experience Manager - Drive Sales & Guest Joy

Stars and Strikes Family Entertainment Center; Concord (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health & 401k Benefits

Bonuses

Paid-Time Off

Profit-Sharing

Free bowling, laser tag & gameplay!

Job summary

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager to lead a high-volume, fast-paced games room that includes arcade games, VR, laser tag and bumper cars, while delivering exceptional guest experiences. You will drive sales, run a retail-style prize center, analyze payouts, and train a team across shifts.

Ideal candidates have 1–2 years of management experience; retail or sales experience is a plus; Excel skills help; Meriq, Tripleseat, Vector, Micros and Embed knowledge

Qualifications

• 1–2 years of management experience required.
• Retail or sales experience considered a plus.
• Friendly and professional demeanor.
• Ability to analyze reports and proficiency with Excel.
• Knowledge of Meriq, Tripleseat, Vector, Micros and Embed software is a plus.

Responsibilities

• Ensure an Excellent Guest Experience.
• Meet & Exceed Arcade Sales Goals.
• Manage Retail-Style Prize Store.
• Hire, Train & Manage Hourly Staff.
• Complete Arcade Audit.

Skills

Management experience

Retail experience

Excel

Customer service

Tools

Meriq

Tripleseat

Vector

Micros

Embed

Job description

Stars and Strikes Family Entertainment Center is seeking an Arcade Manager to lead a high-volume, fast-paced games room that includes arcade games, VR, laser tag and bumper cars, while delivering exceptional guest experiences. You will drive sales, run a retail-style prize center, analyze payouts, and train a team across shifts.

Ideal candidates have 1–2 years of management experience; retail or sales experience is a plus; Excel skills help; Meriq, Tripleseat, Vector, Micros and Embed knowledge