ARC Docketing & Filing Leader

Fox Rothschild; San Francisco (CA); On-site; USD 164,000 - 197,000; Full time

Job summary

Fox Rothschild LLP seeks an ARC Filing & Docketing Manager to oversee the ARC Filing & Docketing Specialists, ensuring timely, quality administrative support across the Firm’s attorneys and practice areas.

The role requires extensive docketing, calendaring, and court filing experience, with emphasis on workflow efficiency, staff development, and cross-office coordination. On-site work in a large, professional environment is expected.

Qualifications

• Bachelor’s Degree required; applicable work experience, including supervisory experience, may be considered in lieu of degree.
• Minimum of ten years’ related experience at a law firm or legal or corporate department required.
• Minimum of five years’ supervisory experience overseeing geographically diverse teams.
• Working knowledge of BigHand (or comparable workflow software solution) is required.
• Experience with state, federal, governmental/administrative agencies filings, document retrieval, rules, procedures and deadline management is required.

Responsibilities

• Provide oversight and guidance to a team of ARC Filing & Docketing Specialists to ensure adherence to high quality standards; delivery of error-free work products; and meeting deadlines and client demands.
• Foster a collaborative and supportive environment providing opportunities for continued growth.
• Assist in the development and implementation of BigHand NOW workflows. Administer and track users and all productivity/efficiency metrics related to BigHand NOW performance.
• Coordinate high functioning teams to provide optimal attorney coverage and productive work environment ensuring proper staffing levels for departmental and practice area demands, as well as for scheduled and unscheduled absences.
• Assist in the development of policies and procedures and establish quality operational standards to ensure continued efficiency and productivity.
• Participate in orientation and training of new employees to ensure seamless transition into the teams.
• Work closely with the ARC Filing and Docketing Workflow Coordinators to coordinate and prioritize assignments to ensure deadlines are met.
• Evaluate workflow regularly to ensure an equitable distribution of work that provides the highest level of service to our clients; consult regularly with attorneys to determine productivity levels and make any necessary adjustments to team pairings and/or work distribution.
• Proactively manage employee relations and status of working relationships to ensure the continued success of the team and deliver necessary performance reports as needed by gathering feedback and conducting evaluation meetings.
• Collaborate with resources inside and outside the firm as appropriate to complete projects and tasks.
• Ensure effective communication and adherence to all firm policies, procedures, standards and guidelines while maintaining confidentiality.

Skills

Docketing

Team supervision

BigHand Now

Workflow coordination

Calendaring

Court filings

MS Office

Education

Bachelor’s Degree

Tools

UltiPro

Job description

Fox Rothschild LLP seeks an ARC Filing & Docketing Manager to oversee the ARC Filing & Docketing Specialists, ensuring timely, quality administrative support across the Firm’s attorneys and practice areas.

The role requires extensive docketing, calendaring, and court filing experience, with emphasis on workflow efficiency, staff development, and cross-office coordination. On-site work in a large, professional environment is expected.