Arabic Social Media Community Moderator (Temp/Part-Time)

Social Factor; Dallas (TX); Remote; USD 2,066,000 - 3,444,000; Part time

Job summary

Social Factor is seeking a Native Arabic-speaking moderator for project-based, temporary, or part-time work. You will help build and nurture digital communities for leading brands, with varying schedules and potential 24/7 shifts.

Ideal candidates have strong Arabic language and cultural understanding, experience moderating social media, and the ability to mirror brand voice. Proficiency with Sprinklr, Khoros, or Sprout Social is a plus.

Qualifications

• Native-level understanding of Arabic language.
• Deep understanding of language pop culture, nomenclature, and slang.
• Able to mirror brand voice and engage with users.
• Previous social media moderation experience required; live stream moderation is a plus.
• Sprinklr, Khoros, and/or Sprout Social experience is a plus.
• Excellent verbal and written communication skills.
• Strong multitasking and ability to follow clear guidelines/workflows.
• Proactive attitude and high energy.
• Ability to interact with users in real-time and troubleshoot.
• Knowledge of major platforms: YouTube, Facebook, X, Instagram, LinkedIn.

Responsibilities

• Moderate and engage with users while maintaining brand voice across platforms.
• Interact with users in real-time, answering questions and guiding discussions.
• Monitor live chats and troubleshoot issues as they arise.
• Follow client guidelines and workflows to ensure consistent moderation.
• Collaborate with clients and teammates to improve community health.

Skills

Arabic fluency

Brand voice adaptation

Live moderation

Communication skills

Multitasking

Guidelines following

Tools

Sprinklr

Khoros

Sprout Social

Job description

Social Factor is seeking a Native Arabic-speaking moderator for project-based, temporary, or part-time work. You will help build and nurture digital communities for leading brands, with varying schedules and potential 24/7 shifts.

Ideal candidates have strong Arabic language and cultural understanding, experience moderating social media, and the ability to mirror brand voice. Proficiency with Sprinklr, Khoros, or Sprout Social is a plus.