Arabic Social Media Community Moderator — Remote/Temporary

Social Factor; Dallas (TX); À distance; USD 21 000 - 34 000; Temps partiel

Résumé du poste

Social Factor is seeking English and Arabic language moderators for project-based, temporary or part-time work. Flexible schedules with some roles offering 24/7 coverage. You’ll help build and manage digital communities for well-known brands, engaging users and maintaining brand voice.

Ideal candidates have native-level Arabic, cultural insight, and experience in social media moderation. Experience with Sprinklr, Khoros, or Sprout Social is a plus; live stream moderation is beneficial.

Qualifications

• Native-level understanding of Arabic language.
• Deep understanding of language pop culture, nomenclature, slang.
• Able to understand client's brand voice & accurately engage with users.
• Previous social media moderation experience is required; live stream moderation is a plus.
• Sprinklr, Khoros, and/or Sprout Social experience is a plus.
• Excellent verbal and written communication skills; mirror voice/tone of brands.
• Strong willingness to learn and think critically; proactive.

Responsabilités

• Moderate social media communities in English and Arabic.
• Interact with users in real-time; answer questions and troubleshoot.
• Develop strong, growing digital communities for brands.
• Adhere to client guidelines and workflows; follow processes precisely.
• Monitor live streams when required and coordinate with teams.

Connaissances

Arabic language

Social media moderation

Brand voice understanding

Communication skills

Multitasking

Organizational skills

Spelling and grammar

Live stream moderation

Customer interaction

Outils

Sprinklr

Khoros

Sprout Social

Description du poste

Social Factor is seeking English and Arabic language moderators for project-based, temporary or part-time work. Flexible schedules with some roles offering 24/7 coverage. You’ll help build and manage digital communities for well-known brands, engaging users and maintaining brand voice.

Ideal candidates have native-level Arabic, cultural insight, and experience in social media moderation. Experience with Sprinklr, Khoros, or Sprout Social is a plus; live stream moderation is beneficial.