Arabic Social Media Community Moderator — Flexible

Social Factor; Oklahoma; A distancia; USD 21.000 - 34.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible schedules

Remote work (project-based)

Descripción de la vacante

Social Factor seeks talented moderators to support English and Arabic communities on a project-based, temporary or part-time basis. We aim to build strong, growing digital communities for major brands with flexible schedules, including 24/7 shifts where needed.

Ideal candidates have native-level Arabic, cultural literacy, and proven social media moderation experience. Live stream moderation and familiarity with Sprinklr, Khoros or Sprout Social are a plus.

Formación

• > Native-level understanding of Arabic language
• < Deep understanding of language pop culture, nomenclature, cultural references, and slang
• < Able to understand client's brand voice & accurately engage with users
• < Previous social media moderation experience required; live stream moderation is a plus
• < Sprinklr, Khoros, and/or Sprout Social experience is a plus
• < Exceptional organizational, multitasking abilities, and ability to follow guidelines and workflows
• < Excellent verbal and written communication skills (mirror voice/tone of brands)
• < Strong willingness to learn and think critically; proactive approach

Responsabilidades

• Moderate communities across multiple platforms and engage users in real time
• Mirror brand voice and maintain consistency with guidelines
• Escalate issues as needed and document interactions clearly
• Monitor live streams when required and ensure safe, respectful conversations

Conocimientos

Arabic language

Social media moderation

Live stream moderation

Brand voice understanding

Communication skills

Multitasking

Quick learner

Technical savvy

Herramientas

Sprinklr

Khoros

Sprout Social

Descripción del empleo

Social Factor seeks talented moderators to support English and Arabic communities on a project-based, temporary or part-time basis. We aim to build strong, growing digital communities for major brands with flexible schedules, including 24/7 shifts where needed.

Ideal candidates have native-level Arabic, cultural literacy, and proven social media moderation experience. Live stream moderation and familiarity with Sprinklr, Khoros or Sprout Social are a plus.