AR Manager

Vaco; Mission Viejo (CA); Hybrid; USD 115,000 - 130,000; Full time

Job summary

Vaco by Highspring seeks an Accounts Receivable Manager in California to lead a five-person AR team and manage AR end-to-end for a high-volume, inventory-based business. You will drive collections, reduce aging, and build strong customer relationships across about 6,000 accounts.

Must have 5+ years in AR, ERP experience (NetSuite preferred), advanced Excel, and SQL/Crystal reporting skills. Hybrid schedule in Rancho Santa Margarita.

Qualifications

• 5+ years of accounts receivable experience including billing and collections
• Experience leading and developing an AR team
• Proven success reducing aged receivables and improving collections performance
• Strong Excel, SQL/Crystal Reports reporting
• ERP experience with NetSuite preferred

Responsibilities

• Lead, mentor, and develop a team of AR Specialists
• Oversee the full AR cycle including billing, collections, cash application, dispute resolution, and reporting
• Drive collection efforts to reduce aging and past-due balances while preserving customer relationships
• Partner with Sales and cross-functional teams to resolve payment disputes quickly
• Enforce credit and collection policies across the customer base
• Monitor AR performance metrics, aging reports, and collection effectiveness
• Develop and maintain reporting and analytics to support business decisions
• Identify opportunities to improve processes, controls, and team efficiency
• Support ERP-related initiatives and system enhancements

Skills

Team leadership

Billing & collections

Customer relationships

Analytical thinking

Tools

Excel

SQL

Crystal Reports

NetSuite

Job description

Location: Rancho Santa Margarita - Hybrid schedule

Compensation: $115,000-$130,000 base salary + discretionary bonus

We are seeking an experienced Accounts Receivable Manager to lead a team of five AR Specialists and oversee the full accounts receivable function for a high-volume, inventory-based business. This is a key leadership role responsible for driving collections performance, reducing past-due balances, improving processes, and maintaining strong customer relationships.

This position manages a portfolio of approximately 6,000 customer accounts, including roughly 2,000 business accounts that generate the majority of company revenue.

Responsibilities

• Lead, mentor, and develop a team of 5 Accounts Receivable Specialists
• Oversee the full AR cycle, including billing, collections, cash application, dispute resolution, and reporting
• Drive collection efforts to reduce aging and past-due balances while preserving positive customer relationships
• Partner closely with Sales and other cross-functional teams to resolve customer issues and payment disputes quickly
• Enforce credit and collection policies consistently across the customer base
• Monitor AR performance metrics, aging reports, and collection effectiveness
• Develop and maintain reporting and analytics to support business decisions
• Identify opportunities to improve processes, controls, and team efficiency
• Support ERP-related initiatives and system enhancements

Requirements

• 5+ years of Accounts Receivable experience, including billing and collections
• Previous experience managing and developing an AR team
• Proven success reducing aged receivables and improving collections performance
• Strong experience managing the full AR cycle within a high-volume, inventory-based environment
• Advanced Excel skills
• Experience building reports using SQL and/or Crystal Reports
• ERP experience required; NetSuite experience strongly preferred
• Strong leadership, communication, and relationship-building skills
• High emotional intelligence with a collaborative, team-oriented approach

Preferred Qualifications

• Experience within a membership-based business model
• Experience supporting an ERP conversion or system implementation

What We're Looking For

The ideal candidate is a hands-on AR leader who can balance customer relationships with collection objectives, hold teams accountable, collaborate effectively with Sales, and create a positive, high-performing team environment. If you are process-driven, analytical, and passionate about building strong partnerships while delivering results, we'd love to hear from you.

Equal Opportunity Notice

Highspring LLC (d/b/a Vaco by Highspring) and its parents, affiliates, and subsidiaries ("we," "our," or "Vaco by Highspring") are committed to the full inclusion of all qualified individuals and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by applicable law. The company is also committed to ensuring that persons who need them are provided with reasonable accommodations; if an accommodation is needed to participate in the job application or interview process, please contact [e-mail] .

Vaco by Highspring also wants all applicants to know their rights that workplace discrimination is illegal.

For residents of Ontario, Canada only: to the extent the position for employment is not with Highspring or not otherwise noted as vacant above, candidate should be informed that this role is to replace a presently employed person at Vaco by Highspring's client.

Privacy Notice

Vaco by Highspring respects your privacy and are committed to providing transparent notice of our policies.

• California residents may access Vaco by Highspring HR Notice at Collection for California Applicants and Employees here.
• Virginia residents may access our state specific policies here.
• Residents of all other states may access our policies here.
• Canadian residents may access our policies in English here and in French here.
• Residents of countries governed by GDPR and UK GDPR may access our policies here.

Additionally, submissions to this position are subject to the use of AI to perform preliminary candidate screenings, focused on ensuring minimum job requirements noted in the position are satisfied. More details about Vaco by Highspring's use of AI can be found here (https://www.highspring.com/ai-use-notices/). Further assessment of candidates beyond this initial phase will be conducted by recruiters and hiring managers. Vaco by Highspring does not know and cannot opine on if its client's use of AI products in hiring.

Pay Transparency Notice

Determining compensation for this role (and others) at Vaco by Highspring depends upon a wide array of factors including but not limited to:

the individual's skill sets, experience and training;

licensure and certification requirements;

office location and other geographic considerations; and

other business and organizational needs.

With that said, as required by local law, Vaco by Highspring believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure. The individual may also be eligible for discretionary bonuses and/or participation in medical, dental, and vision benefits as well as the company's retirement plan (or similar retirement benefits).