AR Collections Supervisor — Lead, Optimize, Collaborate

Cardinal Health; Dover (DE); On-site; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off

401k savings plan

MyFlexPay access

Job summary

Cardinal Health is seeking a Collections professional for US nationwide operations. The role focuses on collecting outstanding accounts receivable, researching disputes, and building trust with customers and internal partners to improve cash flow.

Responsibilities include data analysis, cross-functional collaboration, and driving process improvements across onshore and offshore teams. Travel up to 10% is expected as needed.

Qualifications

• 4-8 years of experience, preferred.
• Bachelor’s degree in related field, or equivalent work experience, preferred.
• Experience leading, coaching, or coordinating the work of others, preferred.
• Ability to build relationships and effectively collaborate with internal and external stakeholders.
• Strong problem-solving and analytical skills with attention to detail.
• Willingness to travel up to 10% as needed.

Responsibilities

• Responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Research and resolve complex payment discrepancies and identify root-cause solutions.
• Analyze and report on receivable performance, risks, trends, and collection opportunities.
• Communicate effectively with customers, business partners, and leadership, including leading meetings and presentations.
• Collaborate cross-functionally with internal and external stakeholders to resolve issues and improve outcomes.
• Drive operational excellence and process improvement initiatives across onshore and offshore teams.
• Support project-based and strategic initiatives requiring coordination across multiple departments.

Skills

Relationship building

Analytical skills

Problem solving

Communication

Travel willingness

Education

Bachelor's degree in related field

Job description

Cardinal Health is seeking a Collections professional for US nationwide operations. The role focuses on collecting outstanding accounts receivable, researching disputes, and building trust with customers and internal partners to improve cash flow.

Responsibilities include data analysis, cross-functional collaboration, and driving process improvements across onshore and offshore teams. Travel up to 10% is expected as needed.