Senior Collections Supervisor: Revenue Recovery & Disputes

Cardinal Health; Cheyenne (WY); On-site; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

HSA

FSAs

Disability coverage

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a Field Collections professional to oversee the collection of outstanding accounts receivable across designated accounts. You will research disputes, develop payment plans, and maintain trustful relationships with customers and internal teams.

Responsibilities include collaborating with the Service Leader, analyzing receivable performance, and driving process improvements across global teams. Travel up to 10% may be required as part of this role.

Qualifications

• Bachelor’s degree in related field, or equivalent work experience.
• Experience leading, coaching, or coordinating the work of others, preferred.
• Willingness to travel up to 10% as needed.

Responsibilities

• Responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Research and resolve complex payment discrepancies and identify root-cause solutions.
• Analyze and report on receivable performance, risks, trends, and collection opportunities.
• Communicate effectively with customers, business partners, and leadership, including leading meetings and presentations.
• Collaborate cross-functionally with internal and external stakeholders to resolve issues and improve outcomes.
• Drive operational excellence and process improvement initiatives across onshore and offshore teams.
• Support project-based and strategic initiatives requiring coordination across multiple departments.

Skills

Relationship building

Problem solving

Communication

Leadership

Education

Bachelor’s degree

Job description

Cardinal Health is seeking a Field Collections professional to oversee the collection of outstanding accounts receivable across designated accounts. You will research disputes, develop payment plans, and maintain trustful relationships with customers and internal teams.

Responsibilities include collaborating with the Service Leader, analyzing receivable performance, and driving process improvements across global teams. Travel up to 10% may be required as part of this role.