Senior Collections Supervisor – Strategic Accounts

Cardinal Health; Augusta (ME); Remote; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

Paid time off plan

Health savings account (HSA)

401k savings plan

Access to wages before pay day with my

Flexible spending accounts (FSAs)

Short- and long-term disability

Work-Life resources

Paid parental leave

Healthy lifestyle programs

Job summary

Cardinal Health is seeking a full-time Collections professional to manage the collection of outstanding accounts receivable for designated accounts across the U.S. This role involves dispute research, creating payment plans with customers, and building trusted relationships with customers and internal partners.

You will work with the designated Service Leader to ensure a single point of contact and drive root-cause analyses for complex payment discrepancies.

Qualifications

• 4-8 years of experience, preferred.
• Bachelor’s degree in related field, or equivalent work experience, preferred.
• Experience leading, coaching, or coordinating the work of others, preferred.
• Ability to build relationships and effectively collaborate with internal and external stakeholders.
• Strong problem-solving and analytical skills with attention to detail.
• Willingness to travel up to 10% as needed.

Responsibilities

• Responsible for the collection of outstanding accounts receivable. This includes dispute research, developing payment plans with customers, and building relationships of trust with customers and internal business partners.
• Work directly with Service Leader for designated accounts for a single point of contact approach.
• Research and resolve complex payment discrepancies and identify root-cause solutions.
• Analyze and report on receivable performance, risks, trends, and collection opportunities.
• Communicate effectively with customers, business partners, and leadership, including leading meetings and presentations.
• Collaborate cross-functionally with internal and external stakeholders to resolve issues and improve outcomes.
• Drive operational excellence and process improvement initiatives across onshore and offshore teams.
• Support project-based and strategic initiatives requiring coordination across multiple departments.

Skills

Accounts receivable

Relationship building

Analytical skills

Travel willingness

Education

Bachelor's degree

Job description

Cardinal Health is seeking a full-time Collections professional to manage the collection of outstanding accounts receivable for designated accounts across the U.S. This role involves dispute research, creating payment plans with customers, and building trusted relationships with customers and internal partners.

You will work with the designated Service Leader to ensure a single point of contact and drive root-cause analyses for complex payment discrepancies.