Collections Lead - AR & Process Improvements

Cardinal Health; Honolulu (HI); Remote; USD 69,000 - 98,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k savings plan

Paid time off

Health savings account (HSA)

Flexible spending accounts (FSAs)

Short- and long-term disability

Job summary

Cardinal Health seeks a Collections professional to manage the collection of outstanding accounts receivable, research disputes, and develop payment plans with customers. You will serve as a single point of contact for designated accounts and collaborate with internal partners.

The role requires strong analytical skills, relationship-building, and willingness to travel up to 10%. You will analyze receivable performance, report risks and opportunities, and drive operational excellence across

Qualifications

• 4-8 years of experience, preferred.
• Bachelor’s degree in related field, or equivalent work experience, preferred.
• Experience leading, coaching, or coordinating the work of others, preferred.
• Ability to build relationships and effectively collaborate with internal and external stakeholders.
• Strong problem-solving and analytical skills with attention to detail.
• Willingness to travel up to 10% as needed.

Responsibilities

• Coordinates and supervises the daily activities of operations or business staff
• Administers and exercises policies and procedures
• Ensures employees operate within guidelines
• Decisions have a direct impact to work unit operations and customers
• Frequently interacts with subordinates, customers, and peer groups at various management levels
• Interactions normally involve information exchange and basic problem resolution
• Drive operational excellence and process improvement initiatives across onshore and offshore teams
• Support project-based and strategic initiatives requiring coordination across multiple departments

Skills

Relationship building

Analytical thinking

Problem solving

Coaching / leadership

Travel willingness

Education

Bachelor’s degree in related field

Job description

Cardinal Health seeks a Collections professional to manage the collection of outstanding accounts receivable, research disputes, and develop payment plans with customers. You will serve as a single point of contact for designated accounts and collaborate with internal partners.

The role requires strong analytical skills, relationship-building, and willingness to travel up to 10%. You will analyze receivable performance, report risks and opportunities, and drive operational excellence across