AR & Collections Specialist — Higher Education

NC Community Colleges; Smithfield, Northern (NC, KY); Hybrid; USD 37,000 - 45,000; Full time

Job summary

Johnston Community College is seeking a FT Accounts Receivable / Collections Specialist to manage student accounts and institutional receivables in a fast-paced finance office. You will maintain account accuracy, process transactions, and support collections activities in compliance with college policies, collaborating with students, departments, and external agencies.

Ideal candidates have strong math and reconciliation skills, attention to detail, and the ability to communicate clearly with

Qualifications

• Education: High School Diploma or equivalent.
• Experience in office, accounting, finance, or customer service is preferred.
• Ability to follow processes and maintain accurate records.

Responsibilities

• Assist students with questions related to balances and payments.
• Maintain accurate student receivable records and documentation.
• Research and resolve account discrepancies and delinquencies.
• Support collections activities and coordinate with agencies as needed.
• Prepare monthly reconciliations and related reports.

Skills

Basic math & account reconciliation

Attention to detail

Clear communication

Customer service

Education

High School Diploma

Tools

Microsoft Word

Excel

Job description

Johnston Community College is seeking a FT Accounts Receivable / Collections Specialist to manage student accounts and institutional receivables in a fast-paced finance office. You will maintain account accuracy, process transactions, and support collections activities in compliance with college policies, collaborating with students, departments, and external agencies.

Ideal candidates have strong math and reconciliation skills, attention to detail, and the ability to communicate clearly with