Remote Collections Specialist – Accounts Receivable

Dallas College; Dallas, Northern (TX, KY); Hybrid; USD 42,000 - 60,000; Full time

Job summary

Dallas College is seeking a detail-oriented Collections Specialist to manage receivables and support financial operations. You will work with students, sponsors, businesses, and agencies to resolve balances and improve cash collections. The role emphasizes strong customer service, analysis, and proactive account management.

The ideal candidate combines communication skills with problem-solving to identify resolutions and maintain accurate records in the college's systems.

Qualifications

• Associate degree in Accounting, Finance, Business Admin or related field.
• Two years of accounts receivable, billing, collections or related experience required.
• Must have valid driver's license.

Responsibilities

• Manage an assigned portfolio of institutional receivables.
• Review aging reports and identify accounts requiring collection activity.
• Contact customers via phone, email, written correspondence.
• Establish payment arrangements and monitor adherence.
• Maintain accurate collection notes and account status updates.

Skills

Customer service

Analytical thinking

Communication

Attention to detail

Time management

Education

Associate degree in Accounting or related field

Two years AR, billing, or collections experience

Tools

Workday

Excel

Job description

Dallas College is seeking a detail-oriented Collections Specialist to manage receivables and support financial operations. You will work with students, sponsors, businesses, and agencies to resolve balances and improve cash collections. The role emphasizes strong customer service, analysis, and proactive account management.

The ideal candidate combines communication skills with problem-solving to identify resolutions and maintain accurate records in the college's systems.