AR Billing Specialist — Hospitality Resort (Benefits)

Rancho Valencia Resort; Rancho Santa Fe (CA); On-site; USD 31,000 - 44,000; Full time

Benefits offered by this job

Medical

Dental

Vacation

401K

Job summary

Rancho Valencia Resort in Rancho Santa Fe, CA seeks an Accounts Receivable professional to manage billing and collections for three entities, with emphasis on timely, accurate processing. A background in full-service hospitality and familiarity with Opera or similar PMS is preferred.

You will handle payments, reconciliations, and customer communications while upholding company standards and safety policies.

Qualifications

• Must have adequate experience in Accounts Receivable processing and understand general ledger accounting and how the A/R function impacts financial statements.
• Must be able to meet strict deadlines to ensure that all A/R procedures are being met.
• Must be a self-starter and handle projects with minimal supervision.
• Must be willing to work a flexible schedule to accomplish all major responsibilities.

Responsibilities

• Maintain an up-to-date billing system.
• Follow-up on the collection and allocation of payments.
• Carry out billing, collection, and reporting activities according to procedures and time constraints.
• Prepare reconciliation of some general ledger accounts.
• Monitor customer account details for non-payments and irregularities.
• Communicate with customers via phone, email, or in person and maintain A/R files.
• Process payments including credit cards, cash, and checks.
• Investigate and resolve customer queries.
• Process adjustments and refunds according to policies and procedures.
• Organize a recovery system and initiate collection efforts.
• Communicate with management regarding status of collection efforts.
• Monitor A/R procedures to ensure compliance with laws and internal controls.
• Maintain professional conduct to reflect company standards.
• Participate in safety programs and environmental initiatives.
• Perform other duties as directed.

Skills

Accounts Receivable

Billing

Data entry

Excel

Attention to detail

Time management

Communication

Confidentiality

English communication with vendors

Problem solving

Tools

Opera PMS

Job description

Rancho Valencia Resort in Rancho Santa Fe, CA seeks an Accounts Receivable professional to manage billing and collections for three entities, with emphasis on timely, accurate processing. A background in full-service hospitality and familiarity with Opera or similar PMS is preferred.

You will handle payments, reconciliations, and customer communications while upholding company standards and safety policies.