Credit Manager

Omni Hotels & Resorts; Carlsbad (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Omni La Costa Resort & Spa in Carlsbad, CA is seeking a Credit Manager to oversee the hotel accounts receivable operations, ensure accurate invoicing, and maintain healthy aging of receivables.

You will lead a small team, collaborate with Sales, Catering, and other departments, and implement credit policies while training staff.

Prior A/R in hotel accounting, supervisory experience, and familiarity with Opera PMS are preferred.

Qualifications

• Knowledge of ten key calculator, computer and spreadsheet programs.
• Must have 2+ years credit management/accounts receivable in hotel accounting.
• Opera experience is preferred.
• Previous supervisory or management experience is preferred.

Responsibilities

• Direct billing application processing and evaluate credit worthiness.
• Accurate and timely invoicing for Groups, Social Events, Catering, Wholesale & Membership.
• Collect outstanding debts and conduct monthly aging reviews.
• Handle A/R billing questions/adjustments and respond to inquiries.
• Coordinate with Sales, Catering, Convention service and other departments to ensure accuracy of bills.

Skills

Credit management

Accounts receivable

Supervisory experience

Tools

Opera PMS

Job description

Omni La Costa Resort & Spa Nestled among the beautiful coastal foothills of Carlsbad, CA, Omni La Costa Resort & Spa is a destination where timeless luxury meets modern wellness. Home to the award-winning Spa at La Costa, recognized among the nation's best, the resort also features acclaimed restaurants showcasing fresh, coastal-inspired cuisine, championship golf and tennis, and a host of pools and experiences that celebrate the Southern California lifestyle.

At Omni La Costa, our associates are the heart of the guest experience. We foster a culture rooted in respect, gratitude, and empowerment, offering comprehensive training, mentorship, and opportunities for growth. If you're passionate about hospitality, Omni La Costa may be your perfect match.

Credit Manager

Overview:

The Credit Manager is responsible for the overall operation of the Hotel accounts receivable department. This will include the day-to-day operations, acceptable collection ratios, upholding credit policies and procedures, training and development of staff and establishing sound working relationships with other departments. Must established sound relationships with clients, guest, internal shareholders in order to successfully manage the end-to-end accounts receivable process for the resort.

Responsibilities:

• Direct billing application processing. Work closely with Omni Shared Service Center in order to evaluate credit worthiness and privilege for direct bill approvals.
• Accurate and timely invoicing of all billings (Groups, Social Events, Catering, Wholesale & Membership).
• All A/R billings to be completed and sent within 5 calendar days
• Collection of outstanding debts.
• Conduct client bill reviews regularly.
• Attendance at resume and pre-convention meetings.
• Handle A/R billing questions/adjustments.
• Respond to guest and membership inquiries.
• Handle credit, charge backs and return checks.
• Standardize and address front office procedures and policies as they relate to accounting.
• Conduct and participate in monthly credit meetings, update aging report on a weekly basis
• Participation in the future planning of any procedures affecting accounting.
• Coach, council, motivate, review and discipline staff.
• Training and development of accounts receivable staff.
• Uphold credit policies and procedures.
• Account reconciliation as directed.
• Other accounting duties at management's direction.
• Troubleshoot areas of opportunity within the Resorts Finance and Accounting operations - provide direction to department heads and managers throughout the Resort to help meet Omni standards.
• Monthly prepare properly supported journal entries to record and properly close each accounting cycle.
• Work closely with Sales, Catering, Convention service and all departments to ensure accuracy and timeliness of all bills to ensure health of the Resorts financial health.

Qualifications:

Knowledge of ten key calculator, computer and spreadsheet programs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must have 2+ years credit management/accounts receivable in hotel accounting.
• Opera experience is preferred.
• Previous supervisory or management experience is preferred.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to walk and reach with hands and arms. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer. The EEO is the Law poster is available using the following link:

EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.