AR Billing Specialist for Hospitality Invoicing

Accor; Texas; On-site; USD 42,000 - 54,000; Full time

Job summary

Accor's Fairmont Dallas property is seeking an Accounts Receivable/Billing professional to manage invoices for group and corporate accounts. The role requires OPERA Cloud Cashiering experience, solid Excel skills, and a customer-service focus to interact with guests and clients.

You will reconcile ledgers, monitor aging, and support month-end close while coordinating with Sales and Front Office on billing terms.

Qualifications

• Minimum two years of hotel accounting, billing, or accounts receivable experience.
• Mandatory OPERA Cloud Cashiering user experience.
• Strong Excel skills, organizational abilities, communication skills, and customer service focus.
• Hospitality accounting experience preferred.
• Ability to analyze data, manage multiple deadlines, and interact professionally with guests and clients.

Responsibilities

• Prepare and distribute group, corporate, travel agent, and direct bill invoices.
• Review billing instructions and ensure proper routing before guest departure.
• Apply payments and maintain customer account records.
• Reconcile city ledger and accounts receivable balances.
• Monitor aging reports and conduct collection efforts.
• Resolve billing discrepancies, refund requests, and chargebacks with appropriate management approval.
• Support month-end close and account reconciliations.
• Coordinate with Sales and Front Office regarding billing arrangements.
• Prepare recurring AR reports and analysis.
• Maintain billing files, review supporting documentation, verify tax treatment, investigate outstanding balances.
• Respond to guest and client inquiries, process account adjustments.
• Ensure compliance with hotel policies and accounting standards.
• Complete accounts receivable reconciliations and verify aging balances
• Prepare supporting schedules, assist with journal entries as assigned, and provide documentation required for management review and audits.
• Perform additional duties as assigned.

Skills

Excel skills

Communication

Customer service

Data analysis

Organizational skills

Multitasking

Professional guest interaction

Tools

OPERA Cloud Cashiering

Job description

Accor's Fairmont Dallas property is seeking an Accounts Receivable/Billing professional to manage invoices for group and corporate accounts. The role requires OPERA Cloud Cashiering experience, solid Excel skills, and a customer-service focus to interact with guests and clients.

You will reconcile ledgers, monitor aging, and support month-end close while coordinating with Sales and Front Office on billing terms.