Ar billing coordinator

Accor; Texas; On-site; USD 42,000 - 54,000; Full time

Job summary

Accor's Fairmont Dallas property is seeking an Accounts Receivable/Billing professional to manage invoices for group and corporate accounts. The role requires OPERA Cloud Cashiering experience, solid Excel skills, and a customer-service focus to interact with guests and clients.

You will reconcile ledgers, monitor aging, and support month-end close while coordinating with Sales and Front Office on billing terms.

Qualifications

• Minimum two years of hotel accounting, billing, or accounts receivable experience.
• Mandatory OPERA Cloud Cashiering user experience.
• Strong Excel skills, organizational abilities, communication skills, and customer service focus.
• Hospitality accounting experience preferred.
• Ability to analyze data, manage multiple deadlines, and interact professionally with guests and clients.

Responsibilities

• Prepare and distribute group, corporate, travel agent, and direct bill invoices.
• Review billing instructions and ensure proper routing before guest departure.
• Apply payments and maintain customer account records.
• Reconcile city ledger and accounts receivable balances.
• Monitor aging reports and conduct collection efforts.
• Resolve billing discrepancies, refund requests, and chargebacks with appropriate management approval.
• Support month-end close and account reconciliations.
• Coordinate with Sales and Front Office regarding billing arrangements.
• Prepare recurring AR reports and analysis.
• Maintain billing files, review supporting documentation, verify tax treatment, investigate outstanding balances.
• Respond to guest and client inquiries, process account adjustments.
• Ensure compliance with hotel policies and accounting standards.
• Complete accounts receivable reconciliations and verify aging balances
• Prepare supporting schedules, assist with journal entries as assigned, and provide documentation required for management review and audits.
• Perform additional duties as assigned.

Skills

Excel skills

Communication

Customer service

Data analysis

Organizational skills

Multitasking

Professional guest interaction

Tools

OPERA Cloud Cashiering

Job description

Company Description

Fairmont Dallas, located in the Arts District of downtown Dallas, offers 545 elegant guestrooms and suites, with over 73,000 square feet of banqueting and meeting space. For over fifty years, the Fairmont Dallas has been the setting for countless civic, social, cultural, convention and corporate events, but more importantly the setting for thousands of memories.

Job Description

1. Prepare and distribute group, corporate, travel agent, and direct bill invoices.
2. Review billing instructions and ensure proper routing before guest departure.
3. Apply payments and maintain customer account records.
4. Reconcile city ledger and accounts receivable balances.
5. Monitor aging reports and conduct collection efforts.
6. Resolve billing discrepancies, refund requests, and chargebacks with appropriate management approval.
7. Support month-end close and account reconciliations.
8. Coordinate with Sales and Front Office regarding billing arrangements.
9. Prepare recurring AR reports and analysis.
10. Maintain billing files, review supporting documentation, verify tax treatment, investigate outstanding balances
11. Respond to guest and client inquiries, process account adjustments.
12. Ensure compliance with hotel policies and accounting standards.
13. Complete accounts receivable reconciliations and verify aging balances
14. Prepare supporting schedules, assist with journal entries as assigned, and provide documentation required for management review and audits.
15. Perform additional duties as assigned.

Qualifications

1. Minimum two years of hotel accounting, billing, or accounts receivable experience.
2. Mandatory OPERA Cloud Cashiering user experience.
3. Strong Excel skills, organizational abilities, communication skills, and customer service focus.
4. Hospitality accounting experience preferred.
5. Ability to analyze data, manage multiple deadlines, and be professional interaction with guests and clients.

Additional Information

Visa Requirements:Successful candidates must be legally eligible to work in the United States.

Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Why work for Accor?
We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.
By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.