Appointment Coordinator & Front Office Specialist

Closets By Design Louisville; Louisville (KY); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Paid training

Holidays and PTO

Health benefits

Open door policy

Job summary

Closets by Design Louisville is seeking an organized Office Administrator to support the sales and production teams. You will answer phones, schedule appointments, manage calendars in CRM, greet visitors, and provide general office assistance.

No degree is required; we value office experience, strong MS Office skills, excellent communication, and a friendly, proactive mindset. The role offers paid training, benefits where available, and a collaborative work environment.

Qualifications

• No degree is required; candidates with office experience are preferred.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers' appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Phone etiquette

Verbal communication

Written communication

Customer service

Organizational skills

Work ethic

Tools

Microsoft Office

Job description

Closets by Design Louisville is seeking an organized Office Administrator to support the sales and production teams. You will answer phones, schedule appointments, manage calendars in CRM, greet visitors, and provide general office assistance.

No degree is required; we value office experience, strong MS Office skills, excellent communication, and a friendly, proactive mindset. The role offers paid training, benefits where available, and a collaborative work environment.