Front Office/Customer Service Representative

Closets By Design; Sunbury (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Dental insurance

Health insurance

Paid time off

Training & development

Paid holidays

Job summary

Closets By Design in Sunbury, Ohio is seeking an enthusiastic individual to fill the Front Office/Customer Service position. Applicants are expected to showcase excellent communication skills and a strong commitment to client satisfaction.

The role involves answering calls, managing appointment calendars, and providing support to the office staff. Experience in an office environment is preferred, although no formal degree is required. The company offers various benefits including health and retirement options.

Qualifications

• No degree is needed; office experience is required.
• Excellent communication skills in both verbal and written form.
• Candidates must demonstrate a friendly and professional demeanor.

Responsibilities

• Answer and direct incoming phone calls and book appointments.
• Manage designers’ appointment calendars in the CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for team and departments.
• Perform general office duties effectively.

Skills

Office experience

Proficient in Microsoft Office

Excellent phone etiquette

Strong personal organizational skills

Strong work ethic

Strong verbal and written communication skills

Customer oriented

Friendly and enthusiastic

Job description

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Training & development
• Listed pay of $k includes base pay.
• Paid training and ongoing professional development (certifications, courses, etc.).
• Paid holidays and paid time off.
• Health and retirement benefits. Not available at all locations.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.Customer oriented, friendly and enthusiastic.

Closets by Design – Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design – Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process