Front Office/Customer Service Representative

ComForCare Home Care - Kansas City; Kansas City (MO); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Retirement benefits

Open door policy

Job summary

Closets by Design is seeking a Front Office/Customer Service representative in Kansas City to greet visitors, answer calls, and book appointments. You will support the sales team and installation department while maintaining a friendly, professional atmosphere.

No degree is required; prior office experience and strong communication skills are valued. Proficiency in Microsoft Office and a proactive, customer-oriented approach are essential.

Qualifications

• No degree is needed; we are looking for candidates with office experience.
• Proficient in Microsoft Office applications.
• Excellent phone etiquette and professional communication.
• Strong organizational and time-management skills.
• Customer-oriented, friendly and enthusiastic.
• Strong verbal and written communication.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Office experience

Microsoft Office

Phone etiquette

Organizational skills

Work ethic

Verbal and written communication

Customer oriented

Education

No degree required

Tools

Microsoft Office

Job description

Benefits:

• 401(k) matching
• Paid time off
• Training & development

We are currently seeking an enthusiastic and motivated individual to immediately fill the position of Front Office/Customer Service. Applicants must demonstrate a commitment to client satisfaction by communicating what is necessary in a genuinely friendly and professional fashion.

Benefits

• Listed pay of $18.00/hour.
• Paid holidays and paid time off.
• Retirement benefits.
• Open door policy with your manager.

Responsibilities

• Answer and direct incoming phone calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Requirements

• No degree is needed. We are looking for candidates with office experience.
• Proficient in Microsoft Office.
• Excellent phone etiquette.
• Strong personal organizational skills.
• Strong work ethic.
• Strong verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Closets by Design - Overview

• Closets by Design is a nationally recognized leader in home organizing systems.
• We design, manufacture, and install a complete line of custom closets, home office furniture, media systems, wall-beds, garage cabinetry and more.

Closets by Design - Our Values

• Serve Others
• Be a Problem Solver
• Trust the Process