Front Office & Customer Support Specialist

Closets By Design; Kansas City (KS); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

401(k) matching

Paid time off

Training & development

Paid holidays

Retirement benefits

Open door policy with your manager

Job summary

Closets by Design in Kansas City is seeking a Front Office/Customer Service representative to greet visitors, answer calls, and schedule appointments while providing essential office support. No degree is required; candidates should have Microsoft Office proficiency, excellent phone etiquette, and strong organizational and communication skills.

The role offers hourly pay with benefits and a collaborative team environment.

Qualifications

• No degree required; office experience preferred.
• Proficient in Microsoft Office applications.
• Excellent phone etiquette and customer service mindset.
• Strong organizational, verbal and written communication skills.
• Customer oriented, friendly and enthusiastic.

Responsibilities

• Answer and direct incoming calls and be responsible for booking appointments.
• Manage designers’ appointment calendars in CRM.
• Greet visitors and assist with office support needs.
• Deliver administrative support for office staff, sales team, and production/installation department.
• Complete general office duties with strong verbal and written communication skills.

Skills

Microsoft Office

Phone etiquette

Organizational skills

Verbal and written communication

Customer service

Tools

CRM

Job description

Closets by Design in Kansas City is seeking a Front Office/Customer Service representative to greet visitors, answer calls, and schedule appointments while providing essential office support. No degree is required; candidates should have Microsoft Office proficiency, excellent phone etiquette, and strong organizational and communication skills.

The role offers hourly pay with benefits and a collaborative team environment.