Applications Support Leader: Drive Reliability & Growth

Citigroup Inc.; Tampa (FL); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k)

Paid time off

Job summary

Citigroup Inc. is seeking an Applications Support Manager to provide full leadership in Tampa, Florida. The successful candidate will manage a dedicated apps support team, ensure timely technical issue resolution, and maintain communication with stakeholders during critical incidents. Effective prioritization and excellent communication skills are essential.

This role requires 5-8 years of experience in Apps Support, a Bachelor’s degree or equivalent, and a strong ability to work collaboratively across teams. Competitive benefits are included.

Qualifications

• 5-8 years experience in an Apps Support role with people-management experience.
• Clear and concise written and verbal communication skills.
• Ability to assess risk in business decisions.

Responsibilities

• Manages an apps support team.
• Oversees process for technical issue escalation.
• Communicates with stakeholders during system outages.

Skills

Apps Support Management

Real-time monitoring systems

Effective prioritization

Interpersonal skills

Issue tracking

Education

Bachelor's/University degree or equivalent experience

Job description

Citigroup Inc. is seeking an Applications Support Manager to provide full leadership in Tampa, Florida. The successful candidate will manage a dedicated apps support team, ensure timely technical issue resolution, and maintain communication with stakeholders during critical incidents. Effective prioritization and excellent communication skills are essential.

This role requires 5-8 years of experience in Apps Support, a Bachelor’s degree or equivalent, and a strong ability to work collaboratively across teams. Competitive benefits are included.