Senior App Support Engineer - Hybrid, Lead & Stabilize Apps

Citi; New York (NY); Hybrid; USD 87,280 - 130,920; Full time

Benefits offered by this job

Medical, dental & vision coverage

401(k) plan

Paid time off packages

Wellness programs

Job summary

Citi is looking for a Senior Application Support Engineer - Assistant Vice President in Tampa, Florida, offering a hybrid work model. You will provide technical and business support for users of Citi applications, ensuring stable and efficient operation of critical systems.

The ideal candidate has over 5 years of experience in application support, strong problem-solving skills, and a background in cloud technologies. The role includes a competitive salary range of $87,280 to $130,920 along with benefits.

Qualifications

• 5 plus years experience in an Application Support role.
• Practical problem solving and strategic thinking skills.
• Demonstrated leadership and interpersonal skills.

Responsibilities

• Provide technical and business support for users of Citi Applications.
• Partner with multiple technology teams for system integration.
• Perform Incident/Outage Management and collaborate on stability risks.

Skills

Application Support

Technical Troubleshooting

Communication Skills

Leadership

Problem Solving

Education

Bachelor’s/University degree or equivalent experience

Tools

SQL Server

Oracle

Elastic Stack (ELK)

Grafana

Google Cloud Observability

Job description

Citi is looking for a Senior Application Support Engineer - Assistant Vice President in Tampa, Florida, offering a hybrid work model. You will provide technical and business support for users of Citi applications, ensuring stable and efficient operation of critical systems.

The ideal candidate has over 5 years of experience in application support, strong problem-solving skills, and a background in cloud technologies. The role includes a competitive salary range of $87,280 to $130,920 along with benefits.