Applications Development Manager

Jobtailor; City of Albany (NY); On-site; USD 120,000 - 170,000; Full time

Job summary

Jobtailor in New York seeks a seasoned IT leadership professional to oversee staff, manage the application portfolio, and drive strategic technical solutions. The role focuses on strong staff development, stakeholder collaboration, and governance across the SDLC.

The ideal candidate will have deep experience in both Agile and Waterfall methodologies, enterprise systems, and vendor management, with a track record of improving service delivery and cost efficiency.

Qualifications

• Five years of related work experience required.
• Preference for at least two years of staff management experience.
• Bachelor’s degree in computer science, information technology, or related field; or six additional years of experience in lieu of a degree.
• Ability to manage competing priorities and high customer expectations.
• Strong analytical, diagnostic, and problem-solving abilities.
• Experience in project planning and management, and in leading technical teams.
• Knowledge of structured systems analysis, data gathering, and MIS concepts.
• Understanding of programming concepts and SDLC methods (AGILE and Waterfall).

Responsibilities

• Oversee and evaluate IT staff developing new applications and updating production systems.
• Develop and maintain relationships with business stakeholders to understand processes and plans.
• Ensure appropriate technologies are developed and implemented.
• Support monitoring and maintenance of system uptime and availability.
• Drive response times for service requests and keep production incidents within SLAs.
• Plan, coordinate, and execute development of strategic technical solutions for the portfolio.
• Analyze architecture, requirements, security, costs, and operational considerations.
• Lead, recruit, train, coach, and develop technical staff.
• Evaluate staff performance and manage merit increases and promotions.
• Maintain accountability for IT aspects of the application portfolio.
• Govern and oversee the Enterprise Software Development Lifecycle within the team.
• Act as IT Product Owner and drive platform currency and remediation.
• Support backlog reviews and engage with sponsors and user representatives.
• Improve process efficiency and work output with business stakeholders.
• Oversee production support, change, and incident management; manage on-call scheduling.
• Serve as escalation point for portfolio issues and incidents.
• Lead strategic projects with budget, schedule, quality, and business objectives.
• Manage competing priorities across projects, maintenance, and support.
• Serve as vendor relations contact for third-party platforms.
• Foster continuous improvement and develop metrics, standards, and governance controls.
• Ensure efficient and cost-effective use of company resources.
• Ensure compliance with laws, policies, privacy regulations, and Code of Conduct.
• Conduct staff meetings and one-to-one reviews.

Skills

IT Staff Management

Project Planning

Systems Analysis

Agile SDLC

Waterfall SDLC

Education

BS in Computer Science/IT

Tools

Enterprise SDLC

Third-Party Platforms

Governance Controls

Metrics Development

Job description

• Oversee and evaluate IT staff developing new applications and updating, fixing, and revising existing production systems
• Develop and maintain relationships with business stakeholders to understand operating processes, challenges, and strategic plans
• Ensure appropriate technologies are developed and implemented
• Support monitoring and maintenance of system uptime and availability
• Drive appropriate response times for service requests and ensure production incidents remain within service level agreements
• Plan, coordinate, and execute development and implementation of strategic technical solutions for the application portfolio
• Analyze systems architecture, hardware and software requirements, extensibility, interoperability, security, costs, and operational considerations
• Lead, recruit, select, orient, train, coach, and develop technical staff
• Evaluate and appraise staff performance and recommend merit increases, advancements, and performance management activities
• Maintain accountability for IT-related aspects of a defined application portfolio
• Govern and oversee the Enterprise Software Development Lifecycle within the team
• Act as IT Product Owner and drive platform currency, vulnerability remediation, and departmental requirements
• Support backlog reviews and consultation with executive sponsors, submitters, and user representatives
• Improve process efficiency and work product output with business stakeholders
• Oversee production support, change management, incident management, and on-call scheduling
• Serve as escalation point of contact for portfolio issues and incidents
• Lead or sponsor strategic projects and ensure execution, budget, schedule, quality, and business objectives
• Manage competing project, maintenance, and production support priorities
• Serve as vendor relations point of contact for third-party software platforms
• Foster continuous improvement and develop metrics, standards, and governance controls
• Ensure efficient and cost-effective utilization of company resources
• Ensure compliance with laws, corporate policies, privacy policies, legislative and regulatory mandates, and the Corporate Code of Conduct
• Conduct staff meetings and individual one-to-ones
• Perform other functions as assigned by management

Requirements

• Five (5) years of related work experience
• Preference for candidates with at least two years of staff management experience
• Bachelor’s degree in computer science, Information Technology, or relevant field; in lieu of degree, an additional six (6) years of related work experience is required
• Demonstrated ability to handle competing priorities, quickly changing priorities, and high customer expectations
• Demonstrated analytical, diagnostic, and problem-solving abilities
• Demonstrated expertise in project planning and project management
• Demonstrated experience managing and motivating technical staff
• Demonstrated knowledge and experience in structured systems analysis and design, building user relationships, data gathering techniques, and management information systems
• Demonstrated knowledge of relevant programming or job control languages
• Demonstrated knowledge of structured programming techniques
• Demonstrated knowledge of Agile and Waterfall SDLCs
• Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer
• Ability to travel across the Health Plan service region for meetings and/or trainings as needed

Core Competencies

Demonstrates expertise in IT staff management, project planning, and systems analysis while ensuring compliance with corporate policies and regulatory mandates. Capable of fostering relationships with stakeholders and driving strategic technical solutions for application portfolios.

Highest-signal resume keywords

• IT Staff Management
• Project Planning
• Systems Analysis
• Agile SDLC
• Waterfall SDLC

ATS Optimization Keywords

Hard Skills

• Structured Programming Techniques
• Programming Languages
• Systems Architecture Analysis
• Change Management
• Incident Management
• Service Level Agreements
• Data Gathering Techniques
• Technical Staff Development
• Performance Management
• Budget Management

Soft Skills

• Analytical Abilities
• Problem-Solving
• Customer Relationship Management
• Team Leadership
• Communication

Industry Keywords

• Compliance
• Corporate Policies
• Privacy Policies
• Health Plan Service Region

Tools & Technologies

• Enterprise Software Development Lifecycle
• Third-Party Software Platforms
• Governance Controls
• Metrics Development