Senior Manager – Infrastructure and Ops Technology Products

Jobtailor

Arizona

On-site

USD 180,000 - 230,000

Full time

3 days ago

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Job summary

Jobtailor seeks a senior-level leader to drive delivery across complex technology products and platforms. You will translate enterprise priorities into actionable roadmaps, align investment with business needs, and coordinate across Architecture, Engineering, Security, and Operations to ensure reliable, compliant delivery.

You will lead roadmap execution, coach Product Managers, and establish governance for intake, prioritization, and quarterly planning, delivering measurable outcomes and value

Qualifications

8+ years in technology product management, enterprise platforms, or delivery.
Proven leadership across multiple teams and budgets.
Advanced knowledge of product management and Agile delivery.
Experience with cloud data governance, security, and compliance.
Ability to analyse data and communicate decisions to executives.

Responsibilities

Provide senior-level delivery leadership for complex technology products across teams.
Translate business priorities into actionable roadmaps and measurable outcomes.
Coordinate execution across Architecture, Engineering, Security, and Operations.
Ensure reliable, secure, compliant, and cost-effective delivery.
Lead roadmap development and manage platform capability delivery.
Coach and develop Product Managers and staff; establish operating rhythms.

Skills

Technology Product Management

Agile Delivery

Cloud-Based Data Platforms

Regulatory Compliance

People Leadership

Roadmap Governance

Backlog Prioritization

Data Governance

Budget Management

KPI Development

Data Analysis

Cross-Functional Leadership

Education

Bachelor's degree in Information Technology / Computer Science / Engineering / Business

Tools

Enterprise data platforms

Job description

Provide senior-level people and delivery leadership for complex technology products and services across multiple teams and domains
Translate enterprise and business priorities into actionable roadmaps, operating plans, and measurable outcomes
Coordinate execution across Architecture, Engineering, Infrastructure, Operations, Security, Risk, business teams, strategic partners, and third-party providers
Ensure reliable, secure, compliant, and cost-effective delivery
Establish management discipline, develop talent, remove impediments, manage risks and dependencies, and communicate performance, trade-offs, and recommendations to senior stakeholders
Lead roadmap development and execution for assigned Infrastructure and Operations technology products and platform capabilities
Manage, coach, and develop Product Managers/Business Associates and assigned staff
Establish product management operating rhythms for intake, prioritization, business case development, quarterly planning, roadmap review, and outcome measurement
Align platform investments and capacity with business priorities, architecture standards, security requirements, data governance expectations, and operational needs
Communicate roadmap progress, delivery health, trade-offs, risks, decisions, and measurable results to senior leaders and key stakeholders
Own delivery and operational outcomes, including scope, schedule, quality, adoption, reliability, and value realization
Coordinate product backlogs, quarterly planning, delivery sequencing, capacity, and resource commitments across Product Managers and matrixed delivery teams
Partner with Engineering and Operations leaders to manage dependencies, risks, release readiness, production transition, service health, and issue resolution
Apply consistent product and delivery practices, including discovery, requirements quality, prioritization, acceptance criteria, success measures, post-launch tracking, and continuous improvement
Partner with Enterprise Architecture and Engineering to implement platform standards, reference patterns, and modernization plans
Ensure platform products and services comply with security, privacy, risk management, data governance, and regulatory requirements
Monitor platform maturity, reliability, service health, and capability gaps; coordinate remediation and recommend investment actions
Provide analysis and recommendations for technology decisions balancing innovation, resilience, cost, and control
Support annual budget and operating-plan development; manage approved budgets, forecasts, spend, capacity, and financial controls
Develop business cases and investment recommendations
Manage vendor and strategic-partner performance, service commitments, financial accountability, risks, and improvement actions
Lead employees and matrixed contributors across multiple domains; maintain accountability, operating procedures, controls, support documentation, and escalation paths
Manage employee development, engagement, retention, resource allocation, talent planning, performance management, recruiting, coaching, and training
Serve as the primary management contact for business, technology, and control partners
Translate business, customer, regulatory, and enterprise priorities into product requirements, roadmap recommendations, delivery plans, and operating commitments
Manage stakeholder expectations, adoption activities, escalations, delivery risks, and investment trade-off recommendations

Requirements

Bachelor’s degree in information technology, Computer Science, Engineering, Business, or a related field, or an equivalent combination of education and experience
8+ years of related experience in technology product management, enterprise platforms, data platforms, engineering, delivery, or a similar field
Demonstrated people leadership experience, including performance management, coaching, resource planning, and development of managers or senior professionals
Advanced experience managing complex technology products, services, portfolios, or delivery functions across multiple teams, with accountability for roadmaps, budgets, KPIs, risks, and timelines
Proven track record of building and leading high performing teams through strong business acumen and a strategic mindset
Advanced knowledge of product management practices, roadmap governance, backlog prioritization, value-based planning, Agile delivery, and platform operating models
Advanced knowledge of cloud-based data and analytics platforms, enterprise architecture, service management, security, data governance, and operational reliability concepts
Intermediate to advanced knowledge of applicable regulatory, legal, risk, and cybersecurity obligations, industry standards, and control practices
Advanced ability to analyze data, identify improvement opportunities, develop recommendations, and communicate decisions and outcomes to senior business and technology stakeholders
Advanced verbal and written communication, influence, negotiation, and cross-functional leadership skills
Advanced experience in banking, financial services, or another highly regulated industry
Deep experience leading Product Managers or product organizations supporting enterprise platforms, data platforms, or platform services
Previous experience with enterprise data governance, data quality, metadata, security, and privacy practices
Experience supporting transformation, modernization, or operating model change in a matrixed environment
Up to 25% travel may be required
Advanced speaking and writing communication skills

Core Competencies

Demonstrates advanced expertise in technology product management, including roadmap governance, Agile delivery, and compliance with regulatory requirements. Proven ability to lead high-performing teams, manage complex technology products, and communicate effectively with senior stakeholders.

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