Apparel Department Lead: Merchandising & Customer Experience

Rural King; Ellijay (GA); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401(k) match

Healthcare plans

Associate discount

Career growth opportunities

Job summary

Rural King is seeking a Department Lead to manage a designated store department, ensuring efficient operations, inventory integrity, and engaging displays. You will closely follow the indoor merchandising guide and play a pivotal role in service delivery and store standards.

You will oversee price changes, ensure department cleanliness, and provide proactive customer support while coordinating with teams for optimal sales and customer satisfaction.

Qualifications

• Retail experience in a department lead or supervisory role preferred.
• Strong verbal and written communication skills.
• Ability to adapt to shifting priorities and new tasks.
• Proven problem-solving skills to address stock and service issues.
• Excellent customer service and engagement with shoppers.

Responsibilities

• Oversee department operations including scanning, inventory, recovery, price changes and planogram compliance.
• Maintain accurate inventory levels with regular stock counts and replenishment.
• Ensure clean, organized department with appealing displays and signage.
• Coordinate price changes with relevant teams and update labels.
• Lead playbook feature implementations and product placement per guidelines.
• Deliver friendly, proactive customer support and resolve inquiries promptly.
• Support front-end transactions and loading when needed.
• Operate store equipment and participate in cross-training across departments.

Skills

Retail experience

Communication

Adaptability

Problem solving

Customer service

Job description

Rural King is seeking a Department Lead to manage a designated store department, ensuring efficient operations, inventory integrity, and engaging displays. You will closely follow the indoor merchandising guide and play a pivotal role in service delivery and store standards.

You will oversee price changes, ensure department cleanliness, and provide proactive customer support while coordinating with teams for optimal sales and customer satisfaction.